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After sales servicing is one of the major areas Intermas staff has improved themselves, creating a differentiation and a reason of choice for the customer. Our servicing philosophy is based on two key items .

Customer-Focused

Customer Satisfaction

Have your security checked

Intermas Technology can check the security of your facility for you, providing the necessary reports, feed-backs and recommendation for your evaluation.

Service Level Agreements

Intermas has the resources to make SLA with the top level Customers, that need quick and efficient servicing and solution providing within short periods. SLAs are hard to keep agreements, since their harsh nature. Staff needs to be experienced both in technical and human relations terms. The company needs to be financially strong enough to keep back-up devices in their stocks for urgent issues. Intermas meets these conditions and even exceeds in many terms.

Consulting and Project

Intermas Technology acts as a consultant, providing A to Z solutions to the customers security and communication needs. We are a product or brand free company, creating the correct solution, answering the needs of the customer.

Technological Infrastructure

The communication and data infrastructure is the major needs of today’s business world. Intermas Technology can provide solution for the customers needs, LAN or WAN, carrier class or enterprise, wireless or wired, integrating different technologies.

TurnKey Hi-Security Solutions

Intermas is not only a project company, but also can act as an installer. We have trained and experienced sub contractors with an experienced staff supervising them, providing a Turn-Key Solution to the customers security and data infrastructure needs.

Maintenance Agreements

At the end of warranty periods, the customers can extend their warranty periods, including or excluding the free of charge replacement of malfunctioning parts. Intermas is also capable of servicing systems that are not sold or installed by Intermas. Some of our loyal customers switched to Intermas to maintain their previously sold systems by other integrators or installers.

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